Software & Firmware Upgrade Instructions

NIC Model RA-4300FG+ Mercury Analyzer

The following instructions are to be used to upgrade the NIC software and firmware replacing existing Flash Player content.  Please make sure these instructions are exactly followed in sequential order.  Please contact AGS Technical Support with any questions or issues at support@agssci.com.

1. Please download the software and firmware files using the following link:  Click Here for Files
   

2. Extract the files from the downloaded Zip files by double-clicking on the Zip files and save the extracted files to an easy to access folder on the PC that is connected to the analyzer.
   

3. Open the current software and allow it to enter the READY state as noted in the lower left corner of the software screen.
   

4. Click on “SYSTEM” in the top menu of the software, and then click on “FIRMWARE UPDATE”.
   

5. When the Firmware Update window launches, click the “OPEN” button in the lower left corner, then locate the new firmware file (*.MOT) from step 2 above.
   

6. With the firmware file selected, make sure the “Verify” check box is selected and then click on “PROGRAM”.  The firmware will be loaded and installed in the RA-4300FG+.  Do not cancel or power OFF once this process has started.
   

7. If the firmware update initially fails, please click “PROGRAM” again to retry.  Please retry up to 3 times, and then if it still will not program, contact us for assistance at support@agssci.com.
   

8. Once the firmware update has completed and finished the verification process, close the software and power OFF the analyzer.
   

9. Now, open the software file saved to the PC in step 2 above by double-clicking it.  The first time you run this file, it will ask if you want to REPAIR or REMOVE the current software program.  Click the check box next to REMOVE and click OK.
   

10. After the current software program is removed, double-click the new software file again, and follow the instructions on the screen to complete the installation of the new software.
    

11. Once the new software has been installed, power ON the analyzer and open the software program.  Your previous data files will all still be in the same folders where they were previously saved.
    

12. Run a test run to verify operation.
    

If you need additional assistance at any time, please contact us at support@agssci.com.